Privacy Policy

This Privacy Policy describes how SaunaOnWheels collects, uses, and shares personal information of users of our website and customers of our services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you book our services, contact us, or create an account on our website.
  • Payment Information: When you make a payment for our services, we collect payment information such as credit card details or other payment method information. This information is processed securely by our payment processors.
  • Usage Information: We collect information about how you use our website and services, such as the pages you visit, the links you click, and the time you spend on our website.
  • Device Information: We collect information about the device you use to access our website, such as the device type, operating system, and browser type.
  • Location Information: We may collect location information if you enable location services on your device.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: We use your information to provide and improve our services, including processing bookings, communicating with you about your bookings, and providing customer support.
  • To Personalize Your Experience: We use your information to personalize your experience on our website and services, such as showing you relevant content and recommendations.
  • To Communicate with You: We use your information to communicate with you about our services, promotions, and other updates.
  • To Improve Our Website and Services: We use your information to analyze how our website and services are used and to identify areas for improvement.
  • To Prevent Fraud: We use your information to detect and prevent fraud and other illegal activities.

3. How We Share Your Information

We may share your information with the following types of third parties:

  • Service Providers: We share your information with service providers who help us provide our services, such as payment processors, hosting providers, and marketing providers.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

4. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small data files that are stored on your device when you visit a website. We use cookies to personalize your experience, analyze how our website is used, and target advertising.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information.
  • Storing your information on secure servers.
  • Limiting access to your information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided on our website.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at the contact information provided on our website.